We would love to keep in touch. Click HERE to be the first to know.

To get a full list of our retail partners, please click HERE. To help with your search, be sure to key in your postal code or city in the search bar.

We ship worldwide, with the exception of India, Russia and North Korea.

To review our entire Shipping Policy, please click HERE.

SHIPPING TO THE U.S. AND CANADA

We offer complimentary Standard shipping and returns for orders over $250 to Canada and the U.S. with the option of Express shipping for in Canada for $30 and $60 in the U.S. A signature is required for all deliveries.

Canadian and US orders will not be subjected to any duties upon delivery as the shipment is not traversing any borders. You will only pay for local sales tax, if applicable, at checkout.

INTERNATIONAL SHIPPING

International shipping is charged a flat rate of $150 per order.  We reserve the right to increase this rate for large orders. A signature is required for all deliveries.

International customers are responsible for all associated clearance charges of the shipment, inclusive of any local import taxes, duties and clearance fees.

To review our entire Shipping Policy, please click HERE.

Of course! If an order is placed Monday-Friday between 9am-5pm, please contact SMYTHE within the first hour of your order being placed via customerservice@shopsmy he.com. If you order is placed outside of office hours, please email by the following day at 9am.

As soon as your order ships from our warehouse, we will email you a tracking number. Please follow the link in the email to track your package. Additionally, you can track or return your package through our live chat portal on the bottom left of your screen (click Chat with us). If you have any issues receiving your package or with tracking, you can chat us, or email us at customerservice@shops ythe.com and we will be able to assist you.

We hope you love your purchase. However, if it doesn’t work out within 10 business days of order receipt, please initiate a return via the Return Portal to process a return. A pre-paid UPS return shipping label will be generated once the return request has been submitted.
*Please note that we will deduct $15 from your refund amount for warehouse restocking and any Express shipping fees will not be refunded.

To review our entire Return Policy and to access the portal, please click HERE.

Exchanges
We do not offer straight exchanges at this time. Please email customerservice@shopsmythe.com
and return the item that does not fit for a full refund and place a new order on shopsmythe.com at your convenience.

Sale Items
All sale products are Final Sale and not eligible for a refund or exchange. When an item is Final Sale, we do not allow returns unless the item is received damaged.

We accept most major credit cards (Visa, Mastercard, American Express), SMYTHE gift cards, Apple, Shop and Google Pay.

To purchase a gift card, click HERE.

Gift cards can be purchased in the following denominations: $100, $250, $500, $1000

We pride ourselves on meticulous construction.  If something is not perfect, please email customerservice@shopsmythe.com. In your email, please provide as much information as you can such as a style name & pictures of the garment, description of the issue and a mailing address if needed. We will do our best to resolve any concerns.

YES! At SMYTHE, we take security and privacy very seriously.

To review our entire Privacy Policy, please click HERE.

We are happy to help! Please emailcustomerservice@shopsmythe.com. You can also chat with us directly through our live chat (located in the bottom left of your screen - click Chat with us).